1.
Explain why continual quality improvement is
important?
Ans) Any organization to stay in race with its opponents it
needs continual quality improvement. As the time goes customer choices and
needs also changes, to satisfy the customers improvement is very important. For
example take the fastest car in the world, if the company doesn’t improve every
year its opponent will release a car that is faster than that. So just being
number one is not just enough but also continual improvement to stay number
one. What is best today may not be the best tomorrow if there is no improvement
to stay ahead of all its opponents.
2.
What is management’s role in continual quality
improvement?
Ans) Managers possess an authority to make decisions as they
are the higher ranking officials in an organization. It’s the responsibility of
the higher officials to make continual improvement to keep the company in par
with its rivals. By management playing the necessary role of leadership at its
best the organization ca definitely improve. Some of the best thing a leader
can teach their workers is:
a)
To give the workers specific improvements goals
which are decided by the quality council.
b)
Giving the workers the motivation need both
mentally and physically.
c)
Setting a quality council for every single
department in the organization and work on it.
d)
Improving the rewards for the workers depending
on their work.
e)
Good leader periodically checks whether there
are any faults in the system.
3.
Discuss the Kaizen approach?
Ans) Kaizen is the name given by the Japanese to the concept
of continual improvement, here Kai means change and Zen means good. The main
things that are focused in this approach are people, product and process. Hence
kaizen approach main motto is continual improvement of quality of the product
to satisfy the people, in this approach good is never good enough as it must
keep improving to satisfy the customers. Kaizen value system is a system in
which all things at all levels are at continual improvement for ever. The
figure below shoes the structure of this system.
4.
How would you describe a lean system?
Ans) Lean system was first developed as a concept for
manufacturing hence it is also called Lean Manufacturing. The world lean is
used here as by using this system we can produce better products and services
using very few sources compared to other systems. This concept is borrowed from
the Just-In-Time Toyota Production System (TPS) which was first developed at an
automobile company Toyota by a quality officer Taiichi Ohno. Lean systems main
motto is to get the right things to the right place in right time by reducing
the waste and using every resource possible and keep on improving the work
flow. Some of the important ways to reduce waste is:
a)
Overproduction waste: This waste is
usually caused due extra production of an product or giving extra services than
needed.
b)
Inventory waste: As this is a
manufacturing system inventory is the raw materials, to waste inventory here is
to stack up more raw materials in the ware houses than needed.
c)
Defects waste: This waste is caused due
to defects in products which cause extra labor and services to the customers.
d)
Transportation cost: This is caused when
a product is being processed and the machinery is not in line the
transportation needed to take the product from machinery to another. For
example a product is processing and the machinery is not in line to take the
product from one part of the factory to another part is definitely a waste.
5.
What is lean six-sigma and how would you apply
it to a quality management system?
Ans) Six-sigma was a big innovation which changed the way we
see the quality improvement. The aim of lean six-sigma is to reduce defects to
3.4 times a million to improve the processing quality which leads to improve
success and profitability. The benefits from using this system are:
a)
Cost reduction
b)
Productivity improvement
c)
Market-share growth
d)
Customer retention
e)
Culture change
f)
Product/service improvement
The main protocol of the six-sigma system is a six-step
concept for continual improvement. The six steps are:
i)
Identifying what are the products that are
wanted by the customers.
ii)
To prioritize according to their criticality
iii)
Determine if the classified characteristics are
controlled by part and/or process
iv)
Maximum allowable tolerance for each classified
characteristics
v)
Calculate the process variation carefully of the
classified characteristics
vi)
Make the changes according to the six-sigma it
might be change in product or service
There are five main steps to apply lean six sigma to quality
management system is:
a)
Identify the problem
b)
Decide how to exploit the problem
c)
Subordinate and synchronize it
d)
Elevate the performance
e)
If the output is not good go back to step 1
6.
Define benchmarking?
Ans) Benchmark was first developed in 1980’s but came into
limelight in 1990’s. In 80’s none of the fortune 500 companies were using bench
marking, where in 90’s almost all of the fortune 500 were using it.
Benchmarking is a process where an organization compares its working both
internally and externally with the company’s best-in-class inside or outside
its industry. This will help the company to close its gap between the best
companies in its class. In this process both the organizations should have a
good relationship to share data for mutual benefits. Benchmark concentrates on
the critical changes that need to be made in the processing unit for improved
output. Usually benchmarking takes place between both companies which are not
from same industry hence they won’t hesitate in sharing the data between each
other. This is beneficial for both small and large industries.
7.
How can you apply benchmarking data?
Ans) The data which we have after benchmarking is finished
will be both qualitative and quantitative information. Quantitative information
is used to analyze the future progress so it can be used for further
improvement objectives for future. The qualitative analysis is used to look
into how the people are being trained, personal policies etc. this gives us the
insight of how the benchmarking is going on. The quantitative information is
the information that is needed but there is more value in the qualitative
information. As this gives us the information how the system is creating an
environment to be best-in-class and to sustain it. Never take this information
easily, the better you study about this information and discuss in the staff
meetings the better results you get.
8.
What is a JIT system?
Ans) Just-In-Time system is nothing but getting your
materials delivered at the right time when you need them. This system is used
to eliminate all the resources that are going for waste in the manufacturing by
producing extra products than needed and wasting the resources and even the
suppliers should also eliminate the waste by making use of every resources.
This can be done by suppliers not producing the materials until the
manufacturers need it, by doing this there is no need for an inventory this
saves a lot of money and this money can invested in the development of the
company in return.
9.
What are the benefits of JIT/lean?
Ans) The benefits of JIT/lean goes around four critical
topics they are: inventory and work in process, cycle time, continual
improvement and elimination of waste. There are four important concepts in this
discussion they are:
Inventory and Work-in-Process: Not using inventory is
practically not possible but the inventory can be reduced by producing exactly
the amount of products needed. Products should not be kept for long in the
warehouses this reduces the inventory cost.
Cycle Time: This is the time when the materials are
supplied to the manufacturer before the production takes place and the time
after the manufacturing is completed the good when sent to the goods storage. As
the production time reduces product manufacturing cost also decreases.
Continual Improvement: Good continual improvement
helps in eliminating waste by improving the methods of manufacture. This
continual improvement helps in reducing cost by using the waste in any form
needed.
Elimination of waste: By eliminating waste in the
above three sections production cost definitely decreases. Some of the
important forms of wastes needed to be eliminated are:
a)
Waste arising from overproducing
b)
Waste arising from waiting
c)
Waste arising from transport
d)
Waste arising from processing itself
e)
Waste arising from unnecessary stock on hand
f)
Waste arising from unnecessary motion
g)
Waste arising from producing defective goods
10.
Discuss the automation system ideas for
JIT/lean?
Ans) Many companies have done the costly mistake of thinking
that automation will change the face of the company. In 1980’s many of the
North American companies have invested billions of dollars in automation and
went through a very bad crisis. Cadillac was one of the first to set up the
automated assembly set up and had many problems with it where the company went
to a stage where it had to be closed. Humans need is important too as we need
humans to control the machines and the humans replaced machines should be made
efficient to work better than the humans.
SOCIAL NETWORKING
KT Platform
Tactile Monitor lets players get a real feel for the music:
KT platform tactile monitor is a player made by Porter &
Davies company that helps us get real feel for the music. About 3 years ago
this company helped the drummers feel the low end thunder by kicking the very
tool they sat on. Now the company has taken it to another lever with this
tactile monitor which sends sounds through kinetic transfer which you can
literally feel in your bones. Rather than just hearing the music through ear
this device gives a physically feel through bone conduction. This device
released at the end of the January and is highly priced at $2,250 which is
pretty expensive.
Drone Debate:
The Unmanned Aircraft is the new upcoming technology all
around the world. The new upcoming improvements in the drones are drone
sensors. These sensors usually include accelerometer, gyroscope, image sensors
etc.
We need regulation of drones because FAA is concerned
regarding the safety and security. As there is a possibility for the drones of
colliding with other objects and humans. Some drones don’t need the FAA permit
but they need some rules and regulations. All the drones that are used by
commercial or business purpose are subjected to FAA. Contrary to what is being
speculated as to the rules which are being applied to consumer drones ‘SHALL
NOT APPLY’. Today's Drones are not fit for taking care of the see and maintain
a strategic distance from rule yet. Despite the fact that it could be
conceivable as Intel has given a heads-up to this utilizing "Genuine
SENSE" innovation. All the organizations need protected and dependable
flying as the obligation begins up with the controller then to the producer
lastly to the clients.
Solar Plane
Pioneers Lay Out Round-the-World Flight Plan
Ever since the beginning of an unnatural weather change and
ascend in the measure of contamination; specialists, researchers and
preservationists have dealt with creating eco-accommodating method of
transportation. The utilization of coal and petrol as fuel makes a lot of
contamination furthermore influences the soundness of the individuals. The
impacts of these a dangerous atmospheric devastation and contamination can be
felt harder as the days go by directing us the need for such high number of
individual vehicles. Presently the late headway in transportation area is the
development of sun powered plane. This sun oriented plane tackles immaculate
vitality from the sun and uses this to power the plane. It has been named as
Solar Impulse which is a bigger model of the to start with, which flew a couple
of years prior. The task organizers and pilots have chosen to fly this over the
globe with stops at different spots. This could be the world's first plane ever
to circumnavigate the globe utilizing just the force of the sun and to drive
with its four propellers. The plane has stand out seat in it to drive it, so
that the delays will give the pilots an opportunity to swap puts and draw in
with the neighborhood groups along the way. If this works out well this will
lead to many inventions which can run on solar energy and save our natural
resources for our future generations.